Chosen automatically, audited identically

You do not have to know who your competitors are. Census Mastery reads the results Google shows for your care type in your town and picks the top five. You can swap any of them by hand. Each one gets the same audit you get: every directory, every rating, every review count, every newest-review date. Same measures, same points, same score.

The gaps, in plain English

The table is for you. The sentences are for your owner and your staff meeting. “Competitor 1 has 96 Google reviews; you have 15.” “Competitor 2 is listed on Seniorly; no Seniorly listing was found for you.” “Your newest A Place for Mom review is 734 days old.” Each gap is tied to what it costs in a family’s eyes, and each play in your Battle Plan is tied to a gap.

Review velocity and what families mention

Reviews per week, for you and every competitor, so you know who is pulling ahead before it shows in the census. And a theme count from the review text itself: how many families mention staff, food, cleanliness, management, activities, safety, compassion, for you and for them, with the negative ones counted separately. When Competitor 1 has 18 mentions of activities and you have none, that is not a review problem. That is a marketing message you have been leaving on the table.

What Google reviews talk about, you versus competitors
Mentions per theme. Negative mentions in red brackets.
ThemeYour Senior Living FacilityCompetitor 1Competitor 2Competitor 3
Staff and caregivers9 (1)41 (3)28 (2)14 (2)
Food2 (1)12 (4)9 (1)5 (2)
Cleanliness417 (1)116 (1)
Management1 (1)9 (2)6 (1)3 (2)
Activities01874
Safety and falls14 (2)3 (1)2 (1)
Compassion and dignity62215 (1)8

Illustrative sample data in the Census Mastery interface.

Market scan and up-and-comers (Monitor and Premium)

Once a month, Census Mastery scans every senior living business Google Maps shows within your radius, 10 to 40 miles, ranked by reviews, with growth since last month and a sparkline. Up-and-comer alerts fire when anyone adds 10 or more reviews in a month, grows 20 percent, or moves into the Maps top five. One click turns any of them into a tracked competitor. You will know about the new memory care opening across town before your referral sources do.

Market scan, 25-mile radius
27 senior living businesses, ranked by Google reviews
2 up-and-comers
#CommunityReviewsRating6 months
1Competitor 14814.7 ★★★★★
2Competitor 22504.6 ★★★★★
3Competitor 31384.4 ★★★★
4Competitor 4Up-and-comer1174.8 ★★★★★
5Competitor 5964.5 ★★★★★
6Competitor 6714.9 ★★★★★
7Competitor 7584.3 ★★★★
8Competitor 8Up-and-comer444.6 ★★★★★
9Competitor 9394.2 ★★★★
10Competitor 10274.7 ★★★★★
11Your Senior Living Facility154.9 ★★★★★
12Competitor 11124.1 ★★★★

Illustrative sample data in the Census Mastery interface.

Why it matters

Families do not choose you against a national average. They choose you against the two other tours they booked that week. This is the only reputation tool built to show you that fight.

Absolutely reliable reporting and extremely detailed insights. Census Mastery has helped us maintain a census over 90 percent for five years.
Daniel Lowry
President, Sunny Hills Assisted Living, Florida.

Find out what the last family saw.

Enter your community and we will run your first Census Score. You will see your number, your five closest competitors, and the three plays that matter most, inside ten minutes of signing up. Senior living reputation management, done for you, from $79 a month.

30-day money-back guarantee. Cancel any time. Your data is read from public pages; we collect nothing about your residents.