Three ways to ask

  • By text, from a local number dedicated to your community, with STOP handling built in. 200 texts a month on Monitor, 500 on Premium.
  • By email, unlimited, with unsubscribe, a suppression list, and a 30-day guard so nobody is asked twice.
  • At the front desk, with a QR code and a printable card that goes straight to the Google review box.

Automatic asks from the lead pipeline

When a family moves in, Census Mastery can ask for a review automatically after a set number of days, 30 by default. One-click review or survey requests from any lead. Opt-outs respected everywhere.

The equal-ask rule

Census Mastery never suggests offering an incentive for a review, and never suggests asking only the happy families. Both are against Google’s rules and, since October 2024, against the FTC’s. Every family is asked the same way. The reviews you get are the reviews you earned, which is exactly why they work.

Two-way texting, replies as alerts

Families text back. Their replies surface as alerts and in the inbox, so a question about a tour or a concern about a parent does not sit in a voicemail box. Templates for the messages you send most.

The safety rules

Texting is switched on only while a valid, paid card is on file. When the month’s included texts are used, texting pauses until the first of the next month. Nothing is charged extra.

Why it matters

47 percent of people will not consider a business with fewer than 20 reviews. The fastest, cheapest, most legitimate way from 15 to 40 is to ask the families who already chose you.

Source: BrightLocal Local Consumer Review Survey 2026.

Absolutely reliable reporting and extremely detailed insights. Census Mastery has helped us maintain a census over 90 percent for five years.
Daniel Lowry
President, Sunny Hills Assisted Living, Florida.

Find out what the last family saw.

Enter your community and we will run your first Census Score. You will see your number, your five closest competitors, and the three plays that matter most, inside ten minutes of signing up. Senior living reputation management, done for you, from $79 a month.

30-day money-back guarantee. Cancel any time. Your data is read from public pages; we collect nothing about your residents.