Senior living review software
Senior living review software for the 2-star review on Caring.com that has been sitting there for four months.
Senior living review software in Census Mastery pulls every review from Google and every directory that publishes them, with the date and the stars, and puts anything 3 stars or below at the top of your page with a reply button next to it. On every platform. Not just Google.
Show me my reviewsScroll to the right to see more data
Illustrative sample data in the Census Mastery interface.
Review software for senior living
Every review of 3 stars or less, or with negative wording, on any platform, is pulled to the front of your community page. Complaint-type results on page one of Google for your name sit beside them. Low answers from family surveys land in the same panel. A new low review with no reply raises an alert and goes into your email digest the same day. Nothing waits for you to go looking.
Assisted living review software
Audit to audit, every platform gets up and down arrows for review count and rating. When a review is added or removed on A Place for Mom, Caring.com, Yelp or anywhere else, you get an alert. General tools watch Google. Families do not.
Scroll to the right to see more data
Illustrative sample data in the Census Mastery interface.
Senior living review management
Where a site publishes dates, Census Mastery rebuilds your review history month by month, back to the first review ever left. You see the seasons in it: the spring where reviews came in weekly and the winter where they stopped, which is usually the same winter the phone stopped.
Scroll to the right to see more data
Illustrative sample data in the Census Mastery interface.
What families are saying, counted
Care type and theme tagging across all your reviews: staff and caregivers, management, communication with family, food, cleanliness, activities, safety and falls, medication, responsiveness, cost, building and rooms, compassion and dignity. Positive and negative counts for each. The same for your competitors. Word matching, no guesswork.
Why it matters
19 percent of people now expect a reply to their review the same day. 32 percent by the next day. A low review that sits for a week without a reply becomes your listing’s headline.
Source: BrightLocal Local Consumer Review Survey 2026.
“Absolutely reliable reporting and extremely detailed insights. Ronald’s team and tools have helped us maintain a census over 90 percent for five years.”
President, Sunny Hills Assisted Living, Florida.
Find out what the last family saw.
Pick a time and we will run your community’s Census Score with you on the call: your number, your three closest competitors, and the three plays that matter most. The report is yours whether you sign up or not. Senior living reputation management, done for you, from $79 a month. Works for assisted living, memory care, nursing homes, independent living and in-home care.
See my Census ScoreFree. No card. 20 minutes.
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Your score is read from public pages and Google. The only family details we hold are the enquiries and leads in your own pipeline.